Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Cleanliness
Limited dining options
No room ventilation
6.8/10
Nice
Rooms
7.2
Location
5.8
Service
8.8
Dining
5.4
Guest reviews
6.8/10
based on 5 review
8.5
8.5/10based on 312 review
Edward
United States of America,
September
2024
6.6/10
I stayed at this hotel and found it to be clean and spacious, but I was a bit disappointed with the amenities for a five-star establishment. The staff were incredibly friendly and helpful throughout my visit, which made my stay more enjoyable. The location wasn't the best, as it was on a side street in a less attractive neighborhood, but it was still within walking distance of the city center. Dining options could improve, especially for breakfast, which felt limited for a hotel of this standard.
Rooms
7.0
The rooms were clean and spacious, but I found them lacking in amenities for a five-star hotel.
Service
9.0
The service was brilliant; the staff at reception and in the café were friendly and helpful.
Location
6.0
The hotel is situated on a side street in a not-so-attractive neighborhood, although it is within walking distance of the city center.
Dining
5.0
The dining options were poor for a four-star hotel, with a limited breakfast selection.
Facilities
6.0
I didn't find the amenities up to par, especially considering it was a five-star hotel.
Craig
United States of America,
September
2024
8.2/10
I had a fantastic stay at this hotel! The rooms were luxurious and included a fabulous jacuzzi, making my experience very cozy. The staff were incredibly friendly and went the extra mile to ensure my comfort. However, the location left a bit to be desired since the surrounding area wasn't very appealing, and the breakfast options could use some improvement. Overall, it's a solid choice for a comfortable getaway with great amenities.
Rooms
10.0
The rooms were spacious, comfortable, and luxurious, featuring a jacuzzi for two, a sauna, and a TV.
Service
9.0
The service was great and very helpful, with a professional and friendly staff that even offered us a €10 compensation during our stay.
Location
6.0
The hotel is in an excellent location within walking distance to the city center; however, it’s on a not-so-attractive side street in a poor neighborhood.
Dining
7.0
The breakfast was rich and tasty, but there was a limited choice, which was a bit disappointing.
Facilities
9.0
The hotel boasts great facilities, including a jacuzzi and a sauna, adding to the luxurious feel of the stay.
Arthur
United States of America,
August
2024
6.2/10
My stay at the hotel was a mix of positives and negatives. While the staff was friendly and professional, I was a bit disappointed with the room's ventilation and amenities. The location had its drawbacks as it was on a side street in a less appealing neighborhood, but it was still close to the city center. The overall experience had its ups and downs, and I felt the hotel could make some improvements.
Rooms
6.0
The rooms were somewhat lacking due to ventilation issues and limited amenities for a 5-star hotel, which was disappointing.
Service
9.0
Service was excellent, and the staff was truly professional, offering knowledgeable assistance throughout my stay.
Location
5.0
The hotel's location was not very attractive, situated on a side street in a poorer neighborhood, though it was within walking distance of the city center.
Dining
5.0
Dining was a letdown; the options were limited, and the quality did not reflect a 4-star standard.
Facilities
6.0
Facilities were average, needing improvement, particularly in terms of modern amenities.
David
United States of America,
July
2024
6.6/10
The hotel is situated near the city center, which is a plus, but my stay was marred by a few drawbacks. The rooms, while clean, lacked proper ventilation as they overlooked the breakfast area, making it a bit uncomfortable. The service was professional and friendly, though some aspects could be improved. Dining at the hotel left much to be desired, with limited options that didn't quite meet the expectations for a four-star establishment.
Rooms
6.0
The rooms were clean but unfortunately lacked ventilation since they faced inward towards the breakfast area. For a five-star hotel, I expected more amenities.
Service
8.0
The service was professional and the staff was always smiling and willing to help with any requests.
Location
7.0
The location is near the city center, which is great, but the surrounding area felt a bit sketchy and unattractive due to nearby construction and low-end apartment buildings.
Dining
5.0
Dining was a disappointment as the breakfast options were quite limited, lacking fresh cakes and a good variety of fruits.
Facilities
7.0
The facilities were standard, but nothing particularly special stood out during my stay.
Friendly staff
Limited dining options
Susan
United States of America,
May
2024
6.4/10
The hotel had a few good points, like the spacious and clean rooms along with the really friendly staff who were always smiling. However, the location was a bit concerning as it was on a less attractive street next to construction, and the dining options didn't impress me as much considering it’s a 5-star hotel. The service was top-notch, but the rooms could use a bit more equipment for the price.
Rooms
7.0
The rooms were clean and spacious, but the view looked into an inner area which felt a bit closed off. For a 5-star hotel, I expected more amenities in the room.
Service
9.0
Service was exceptional! The staff was incredibly friendly and professional, always ready to assist with any needs.
Location
5.0
Unfortunately, the location wasn’t the best. It was on a side street with some construction going on next door, making it less appealing.
Dining
5.0
Dining was a bit disappointing as it was not a buffet and the menu options were limited. I expected a bit more variety for a 5-star establishment.
Facilities
6.0
The hotel had decent facilities, but they felt pretty standard for this level of accommodation.
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